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HAVE A PROBLEM?: QUICKEST WAY TO A RESPONSE IS TO: Send an email to us at sales@thegostore.com (DON'T FORGET TO GIVE US YOUR ORDER NUMBER (the last 4 digits is fine) so we can look up your order.) Quick answers to common questions: DO YOU HAVE PAYMENT PLANS? Not at this time. Sorry! (Note: You may be able to arrange financing through PayPal or some other service.) DO YOU SHIP INTERNATIONALLY? Sorry, we only ship where we can full support our customers; the continental United States (Not Hawaii, Alaska or Puerto Rico) DO YOU HAVE A PART FOR...: If you purchased a scooter from us and it is within the warranty period, we will immediately rush you any necessary parts. If you did not purchase a scooter from us, I'm afraid we can't help you with parts! (Best bet: try a Google search for "scooter parts [modelname]") WHEN WILL MY SCOOTER ARRIVE? We will make every possible effort to ship your scooter as soon as possible, but shipping times vary per product and delivery varies based on distance from the warehouse to your location and it may take 3-12 days for your scooter to arrive. WHAT PAYMENT OPTIONS DO YOU ACCEPT? We accept Visa, Mastercard, Discover and PayPal. PLEASE NOTE: WE DO NOT SELL PARTS UNLESS YOU BOUGHT THE SCOOTER FROM US . (Note: As per our privacy policy, we will never share your email or personal information with anyone.) ADDRESS TO MAIL TO: If paying by personal check, make check out to "The GO! Store" and mail to: The
GO! Store
487 Schrock Rd Columbus, Ohio 43229 Please include your order number and name in all contacts to us, so we may look up your order! Please feel free to contact us with any questions or concerns. sales@thegostore.com |